6pm에서 신발을 주문했는데 주문한 상품과 다른 제품이 와서 교환 요청을 했었으나 배대지 비용이 추가로 발생되어

메리트가 없다고 판단, 차액 환불을 부탁하는 메일을 보냈는데 온 답장 입니다.

번역기를 돌려 보았으나 정확하게 무얼 의미하는것인지 모르겠습니다. ㅜ.ㅜ

이하 메일 전문 입니다.

Thank you for contacting 6pm.com Customer Service. My name is Claire and it's my pleasure to assist you today!

I apologize for what happened on your order. This is not the level of products we strive to provide to our customers and I am glad to be able to assist you with this today.

While we generally only accepts returns 30 days from the date of purchase and I know how inconvenient and expensive it will be if we will ask you to return it, Jo, so please feel free to keep, discard, or re-appropriate the item as you see fit as a one-time exception.

I've gone ahead and processed the amount of $154.99 back in the original payment method that you used on this order. Depending on your financial institution, it can take up to 2-10 business days for the credit to post to your account (up to 30 days if you used an internationally-issued card).

You may view your order status and any refunds/credits at any time by logging on to the "My Account" section of 6pm.com and clicking on this order in…​