관련링크
본문
어제 락바텀 주문을 완료하고 오더 컨펌 메일을 받았는데요
(국내 신용카드로 결제)
오늘 메일이 와서 신용카드 정보 등 검증을 해야한다고 하면서
48시간 내에 소명이 안되면 주문을 취소한다고 하는것 같습니다. ^^;;
(번역기로 돌려봤는데도 내용이 참 어렵네요)
수령지와 빌링 어드레스는 배대지로 같게 했구요..
페이팔로 재결제 해야할까요? 도움 부탁드립니다. ㅠㅠ
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Thank you for your order placed however the order has been flagged for manual verification which is why I'm contacting you (you can confirm the order is held up in this status if you view the order status of it on the website). In order to maintain e-commerce security and do our due-diligence to protect our customers & ourselves we need to verify the information entered into the order with your credit card company by doing a Verbal Merchant Verification Check. Its important to note the reason the order was flagged could be a variety of reasons; we're not at liberty to disclose what flags we or the issuing bank have internally, however typically it is due to a mismatch of information entered in. When you placed the order, our payment processor pinged your banks processor & the result came back with a flag(s) meaning something wasn't a full match or raised concern. The information I need is not secured; we would never ask for secured information. If youd like me to proceed with trying to verbally verify this order, I will need:
Again, we can only hold the order for 48 hours afterwhich it will be voided. **If an order is voided, there is no way to reinstate it. If a promo or an item was on sale and the order was cancelled; we will cannot backdate a new order placed to match those past prices.
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댓글목록
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놔두면 취소됩니다
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직구를 하고부터 몇번이나 신용카드 해외부정사용이 생겨 페이팔이 의심되어
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아래와 같이 회신하면 바로처리됩니다~
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