파나소닉에서 플로져 2개 (무선, 충전식) 잘 구입해서 쓰다가 어머님이 필요하시다고 해서 

이번 핫딜에 구입했습니다. 그전처럼 아무 이상없이 잘 배송되리라 했던게 이렇게 꼬여버리고 말았네요

일단 짧은 영어라 통화는 안해봤고 메일만 2번보냈습니다. 

첫번째 메일은 씹히고 두번째 보낸 메일에 답변이 왔네요

밑에 분이 알려주신 메일 주소 2군데에다가 동일하게 메일을 보냈습니다

일단 1개는 전화해라, 나머지는 페덱스에 전화해라.... 이러고 있네요....

참...일단 취소보다는 기달리는걸로 하려고 하는데...하아.. 과연 어떻게 될지...브라바도 그렇고 ㅠㅠ

요번 구매는 속썩이는게 많네요

메일 전문 참고로 보세요~

첫번재

In regards to your order PNA-00338501. We are currently working on your account and others regarding incorrect tracking number and we are trying to resolve this in a timely manner. As of now, we do not have any updates. If you are looking for shipping dates you can call Fed-Ex and give them your address and they will be able to tell you the estimated time period.

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두번째

Dear Mrs. :

Thank you for taking the time to contact our company.  This will serve to acknowledge and respond to the email we received at Panasonic Consumer Office.

Based on the information you provided, we apologize of the inconvenience this matter has caused you; due to the nature of your concern, we are unable to assist you at this office.  We recommend you contact our Panasonic Online Store by calling 1 (800) 405-0652.  A representative will be able to assist you with purchasing a new handset between the hours of Monday through Friday 8:00 AM to 8:00 PM.  Saturday and Sunday 12 noon to 5:00 PM (EST).

We realize this response may not satisfy your concern.  However, we do thank you for taking the time to write and for allowing us to comment on this matter. 

Thank you for contacting Panasonic.

Sincerely,

Theresa