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30일날 배달완료라고 떠있는데 배대지에는 입고가 되지 않았습니다.
Tuesday, August 30, 2016 10:48 AM (ET) Delivered
그리고
뉴에그측에서 온메일입니다.
Thank you for contacting Newegg.
I am emailing you because the chat was idle due to some reasons. I am so sorry that you did not receive the order. Just to confirm, have you or any household members searched for the package around the front door, porch, garage and all surrounding areas? Have you checked with your neighbors and other household members?
1. Would you like a replacement ordered as soon as the claim is processed?
2. For replacements, please provide the address to where you would like the replacement sent. This address needs to be listed on your Newegg account.
3. Can you please provide me with a good contact phone number?
If no luck, I am going to file a claim with the shipping carrier on your behalf. The claim processing time is 7-10 business days. Can you please provide me with the following information?
1. Would you like a replacement ordered as soon as the claim is processed?
2. For replacements, please provide the address to where you would like the replacement sent. This address needs to be listed on your Newegg account.
3. Can you please provide me with a good contact phone number?
If you have any further questions or concerns, please visit our FAQs page. If you still require any assistance, please feel free to reply directly to this email.
Thank you,
Douglas Y.
To rate our service, please Click Here.
답장을 어떻게 보내면 될까요? 도움좀 부탁드립니다. ^^
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;){kind=small}
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배대지에서 분실한거 같은데....
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아니요 배대지 서명없습니다.
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